Terms and Conditions

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1. Services

Trueline Home Solutions ("the Company") agrees to supply and install products and/or carry out works

related to roofing, insulation, and general property repairs, as detailed on the attached Customer Order Form.

2. Payment

A 25% deposit is required upon signing the Customer Order Form, unless otherwise agreed in writing.

The balance is payable immediately upon completion of the work.

Payment methods accepted: Bank Transfer (BACS), Debit/Credit Card, Cash, or Cheque.

3. Customer Obligations

Ensure safe and reasonable access to the property at all times.

Notify the Company of any known structural or material issues that may affect the works.

Obtain any necessary permissions, permits, or consents prior to commencement of work.

4. Company Obligations

Carry out all work with reasonable skill, care, and in accordance with industry standards.

Use appropriate, quality materials as per the agreed specification.

Endeavour to complete the work within a reasonable time but is not responsible for delays outside its control

(e.g., weather, supply issues).

5. Warranty

All works and materials are warranted for 25 years depending on product subject to the terms outlined

in the warranty certificate provided after completion.

6. Variations

Any variations or additional works not specified in the original Order Form must be agreed upon in writing and

may incur additional costs.